Institutional claim
Mission and public promise
LASO describes free civil legal help for low-income Oregonians through regional offices, statewide hotlines, and specialized programs.
Source-lockedLASO mission and programs page
Access to justice
Legal Aid Services of Oregon Accountability Desk
A source-backed public research dashboard for LASO's stated mission, Albany office scope, funding records, grievance path, public source gaps, and legal-services access questions in Linn and Benton Counties.
The desk tracks institutions and records. Private feedback is a separate moderated intake lane, not the main public product.
15
public source anchors
Official pages, finance records, legal authorities, and moderation policy.
5
research lanes
Mission, Albany scope, funding, grievance path, and access outcomes.
2
tracker lanes
Institutional source review and moderated feedback intake.
0
submissions published
Private feedback remains unpublished unless reviewed, redacted, and approved.
At a glance
The desk starts with public promises, records, and gaps.
This is the public orientation layer: what LASO says, what outside records show, and which access-to-justice questions are still being verified.
Benton + Linn
Albany regional office
The Albany Regional Office is listed as serving Linn and Benton Counties across housing, senior, family, benefits, and other civil matters.
Source-lockedLASO Albany Regional Office page
990 + grants
Funding anchors
Public finance work starts with Form 990 aggregators, LSC records, and LASO's own public materials before trend claims are published.
Under reviewCauseIQ LASO financial snapshot
Client complaints
Grievance path
LASO tells dissatisfied clients to ask the office for its grievance procedure and help filing a complaint if needed.
Needs recordLASO services page and grievance notice
Private intake
Moderated feedback
Community submissions are leads only. Nothing publishes without review, redaction, source support, and approval.
Private by defaultARP LASO moderated feedback intake lane
Research queue
Open records questions
The desk separates sourced facts from unresolved questions about caseload, outcomes, grants, staffing, and community access.
Research workbench
A public queue for what is ready, missing, and unresolved.
The workbench keeps sourced facts separate from leads. It is built for slow, checkable reporting rather than fast conclusions.
Source-locked
Ready for public reference
Official LASO pages, Albany office scope, public service descriptions, source ledger entries, and cited Oregon legal authorities.
- LASO official pages
- Albany office service area
- Oregon landlord-tenant authorities
Under review
Compare before conclusions
Finance and grant figures need reconciliation across ProPublica, CauseIQ, LSC records, and the latest available Form 990.
- Revenue and expense trends
- Grant totals and program purpose
- Staffing and service-capacity context
Records missing
Need source acquisition
The public page should not quote process details until the written grievance procedure and any responsive agency records are source-locked.
- Written grievance procedure
- Local intake outcome data
- Public funding correspondence
Open questions
No conclusion yet
The desk tracks questions about access-to-justice outcomes without treating unresolved leads as findings.
- How clients learn appeal/grievance paths
- How limited resources shape triage
- What public metrics exist by office
Grievance procedure
OpenObtain and source-lock the written LASO grievance procedure before quoting process details beyond the public notice.
Finance snapshot
OpenCompare ProPublica, CauseIQ, LSC, and the latest Form 990 before publishing trend charts or grant totals.
Feedback review
ModeratedTreat every community submission as a private lead until identity, consent, PII, and source support are reviewed.
Active-case boundary
HoldKeep Paynter / Blue Ox consultation facts minimal until after the June 2, 2026 FED trial record is complete.
Publication boundary
Clear lines between facts, verification, and held material.
The page is designed to be useful without becoming a pressure page or a repository of private case material.
What we know
LASO publishes mission, service, Albany office, grievance-notice, nonprofit, grant, and legal-authority sources that can be read and linked now.
- Albany office public scope
- Stated services and mission
- Initial finance and grant anchors
What we are verifying
Finance totals, caseload patterns, grant purposes, grievance mechanics, and community access outcomes need additional source reconciliation.
- Latest Form 990 context
- Written grievance procedure
- Moderated feedback patterns
What we will not publish yet
The desk does not publish raw client experiences, private litigation materials, legal correction letters, or unsupported allegations.
- Raw emails or exhibits
- Privileged or private files
- Unreviewed feedback submissions
Funding dashboard
Money trail first, conclusions later.
V2 keeps finance records visible while separating sourced figures from trend claims that still need the latest Form 990 and grant-context reconciliation.
2024 revenue snapshot
$14.58M
CauseIQ reported total LASO revenue for fiscal year ending December 2024.
LSC technology grant
$244,965
LSC described an Oregon legal information portal grant involving LASO and statewide partners.
Active-case boundary
Minimal facts until the hearing record is complete.
The desk can document institutional sources without turning an active court posture into public case publication.
The Paynter / Blue Ox Legal Aid consultation is the reason this desk exists, but V2 does not publish the full correction letter, exhibits, raw correspondence, or private litigation materials. The public page stays at the institutional level until the June 2, 2026 FED trial posture is no longer an active pre-hearing risk.
Eviction resource index
Support links before any critique article is published.
Transcript-based LASO experience articles stay review-gated. This index gives residents immediate self-help, workspace, and official-source paths without publishing private active-case material.
Self-Service Tenant Desk
Plain-language lockout, tow-threat, notice, answer-form, and evidence-preservation support.
Open resourceGuided eviction intake
Private intake that can create a dashboard workspace for notes, evidence, witnesses, and records questions.
Open resourceDashboard research workspaces
Private notes, uploads, source pins, and optional AI-assisted organization for signed-in users.
Open resourceOregon landlord-tenant statutes
ORS Chapter 90 source text for residential landlord and tenant questions.
Open resourceOregon property and towing statutes
ORS Chapter 98 source text for abandoned-property and towing research.
Open resourceOregon FED forms
Court forms and procedural resources for residential eviction cases.
Open resourceFeedback lane
Feedback is evidence intake, not publication.
Community experiences can point the desk toward records, patterns, and questions. They do not publish from the form and they are not treated as findings on their own.
Private lead
A LASO submission enters the normal private tip workflow and is not displayed on the public desk.
Review and redact
PII, consent, source support, and sensitive attachments are checked before any public use is considered.
Approve before publishing
Only an approved public-safe summary can become a tracker note or source-library row.
Grouped source ledger
Public sources by category.
The ledger groups official pages, finance records, grant records, legal authorities, and moderation policy so readers can see what each part of the dashboard rests on.
LASO official pages
Public-facing mission, service, Albany office, and grievance-path statements from LASO-controlled pages.
LASO Albany Regional Office page
LASO's Albany office page lists Benton and Linn Counties as its service area, identifies service categories including housing and seniors, and gives office contact and accessibility details.
LASO services page and grievance notice
LASO's services page describes free civil legal help, statewide hotlines and programs, regional-office service areas, and a public notice telling dissatisfied clients to ask the office for the grievance procedure.
LASO mission and programs page
LASO's about page describes its mission, regional offices, statewide programs, pro bono partnerships, priority-setting process, and institutional advocacy role.
Nonprofit finance records
Public Form 990 aggregators and finance snapshots used as starting anchors, not final trend conclusions.
ProPublica Nonprofit Explorer profile for LASO
ProPublica's Nonprofit Explorer profile for EIN 93-0635480 provides historical Form 990 filings, extracted financial data for older filing years, officer listings, and audit links where available.
CauseIQ LASO financial snapshot
CauseIQ's LASO profile lists 2024 revenue, expenses, assets, employee count, major grantmakers, personnel, and Form 990 links. Figures are treated as aggregator data pending Form 990 reconciliation.
LSC and grant records
Legal Services Corporation grant references and statewide legal-information portal funding records.
LSC technology grant for Oregon legal information portal
LSC's technology-grant announcement says LASO would use a $244,965 grant with the Oregon State Bar, Oregon Law Foundation, and Oregon Judicial Department to develop a legal information portal.
Legal authorities
Oregon statutes and appellate decisions used to verify landlord-tenant legal framing before any public explainer is published.
ORS 90.385 retaliation statute
Oregon Residential Landlord and Tenant Act retaliation authority, including prohibited notices or possession actions after protected tenant activity and the rent-default exception.
Elk Creek Management Co. v. Gilbert
Oregon Supreme Court retaliation case addressing causation under ORS 90.385, including but-for causation and material-and-substantial-factor analysis for concurrent-cause scenarios.
ORS 90.130 good-faith obligation
Oregon Residential Landlord and Tenant Act good-faith provision for duties and acts performed as conditions precedent to rights or remedies under Chapter 90.
Oregon Supreme Court case discussing the subjective honesty standard for good faith under the Oregon Residential Landlord and Tenant Act.
Oregon landlord-tenant abandoned-property statute, including vehicle and recreational-vehicle references and cross-reference to the ORS 98.830 vehicle-towing process.
ORS 98.830 abandoned vehicle towing
Oregon abandoned-vehicle removal statute for private property, including tower custody, lien, and sale-process references.
ORS 90.485 facility vehicle-removal limitation
Oregon vehicle-removal statute for landlord-tenant settings, including the provision stating that the section does not apply to a landlord of a facility.
Oregon Residential Landlord and Tenant Act attorney-fee statute used to distinguish fee authority from ORS 90.385 retaliation remedies.
ARP moderation policy
Public boundary for community feedback: private intake first, publication only after review, redaction, source support, and approval.
ARP LASO moderated feedback intake lane
Internal publication boundary for the LASO desk: submissions are private leads until review, PII redaction, source support, and explicit approval for public use.
Tracker lane
LASO Accountability Desk source review
Institution-first source review for LASO's Albany office scope, public service promises, grievance path, finance records, grant records, and legal-services access questions in Linn and Benton Counties.
Open tracker rowTracker lane
Moderated LASO feedback intake lane
Private submission lane for LASO-related service-access feedback, grievance-path concerns, public-record leads, funding questions, and community documentation. Submissions are stored as ordinary tip records and stay private unless reviewed and approved.
Open tracker row