Voluntary turnover rate
Baseline: TBDCurrent: TBDTarget: TBD
Human Resources reporting / annual
Strategic Plan Dashboard
WatchHigh-Performing Government
Ensure all departments are tracking and using data to review and adjust processes
This is a central dashboard-readiness measure: no public metric system means no meaningful accountability dashboard.
Public-proof read
This objective is not done until the receipts are public.
ARP checks this promise against the City's own standard: owner, deadline, budget tie, measure values, update trail, and source records residents and neighbors can inspect.
Plan score
16/100
High pressureScore 76
Why it rises: already on watch / budget proof missing / no public progress yet / high public impact
Objective profile
Lead department
City Manager's Office
Due date
Jun 29, 2028
Budget status
Unknown
Progress
0%
Goal
The City makes data-driven decisions that support the needs of today and tomorrow
Partners
None listed
Success measures
Annual hours redirected due to process improvements through collaborative use of resources
Baseline: TBDCurrent: TBDTarget: TBD
Department process improvement reporting / annual
Percent of employees who are proud to work for the City of Albany
Baseline: TBDCurrent: TBDTarget: TBD
Employee survey / annual
Annual hours redirected due to technology process improvements
Baseline: TBDCurrent: TBDTarget: TBD
Department process improvement reporting / annual
Percent of departments with active performance metrics
Baseline: TBDCurrent: TBDTarget: TBD
City Manager's Office performance reporting / quarterly
Annual cost savings due to process improvements overall
Baseline: TBDCurrent: TBDTarget: TBD
Finance and department reporting / annual
Percent of recommended reserve balance for the General Fund
Baseline: TBDCurrent: TBDTarget: TBD
Finance reporting / quarterly
Percent of employees who feel they receive proper training for their work
Baseline: TBDCurrent: TBDTarget: TBD
Employee survey / annual
Ratio of annual revenue growth to expenditure growth in the General Fund
Baseline: TBDCurrent: TBDTarget: TBD
Finance reporting / annual
Percent of survey respondents rating overall customer service by Albany employees as excellent or good
Baseline: TBDCurrent: TBDTarget: TBD
Biennial community survey / biennial
Annual hours redirected due to process improvements overall
Baseline: TBDCurrent: TBDTarget: TBD
Department process improvement reporting / annual
Percent of survey respondents rating value of services for taxes paid to Albany as excellent or good
Baseline: TBDCurrent: TBDTarget: TBD
Biennial community survey / biennial
Update trail
CompleteSource checkMay 2026
Council adopted the 2026-2030 Strategic Plan
The May 27, 2026 agenda packet placed adoption on the agenda; ARP is treating implementation records as the next accountability trail.
Budget alignment begins with the 2027-2029 biennial budget cycle.
WatchSource checkSummer 2026
City strategic plan website and dashboard promised for summer 2026
The implementation section says the Strategic Plan website and dashboard go live in summer 2026. ARP will track whether it publishes source data, owners, deadlines, budget ties, and update history.
No public budget crosswalk has been produced yet.
WatchQuarterly strategyFY 2026-2027
Quarterly strategy and financial updates are now a standing watch item
The plan says every year includes quarterly strategy and financial updates, annual reports on accomplishments, and annual department updates.
Quarterly financial updates should show funded versus unfunded objective work.